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December 19, 2000
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Customer: "My youngest son was surfing the web last night and to my shock he was at [a British comedy site]."
Tech Support: "Yes, what is the problem?"
Customer: "The '.uk' at the end -- doesn't that stand for United Kingdom?"
Tech Support: "Yes."
Customer: "Just great -- I knew it! He's in trouble now! He was there for almost a half hour! How much does AOL charge for long distance?"
Tech Support: "It does not work that way. You can surf anywhere without long distance charges."
Customer: "No, I am sure AOL charges extra. It doesn't make any sense that they wouldn't. England is a long way away, they would lose millions not to."
After trying to explain how the web worked, the customer refused to take my word and said she was going to call AOL. A while later she called back.
Customer: "Well, AOL said you were correct; no long distance charge for overseas web sites. I do have another question I thought of after I hung up with AOL."
Tech Support: "Yes?"
Customer: "Do you think they charge extra for long distance email?"
Tech Support: "Trust me -- they don't."
Customer: "Wonderful! My oldest son works in Sweden. He sends us email, but I was always afraid to reply because I didn't know how much it would cost, so I just called him on the phone. This will save us lots of money! Still if AOL was smart they would charge for this service."
:bgrin: :bgrin: :bgrin: :bgrin:
December 19, 2000
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I work in a small computer store, not only as a tech, but also as a salesperson. A customer came to me with a question about whether a piece of software would run on his computer.
Me: "Have you checked the minimum system requirements on the box?"
Customer: "The what? Look, I just bought a computer here four months ago. Just tell me whether it will work."
Alarm bells go off in my head.
Me: "Well, what kind of system did you buy?"
Customer: "I dunno, it was a [brand name]."
Me: (grasping at straws, losing the will to live) "How fast is the system?"
Customer: "Well, it's Microsoft 98."
Ten minutes later, after making no progress whatsoever, I decided to throw together some random jargon and buzzwords to get rid of him.
Me: "Well sir, I hate to tell you this, but your BIOS would cause an DMA type 3 conflict on the processor cache, causing a complete system shut down. I'm sorry, but you can't run this program."
The customer, unhappy with our "poor service," rants, raves, and goes down the street to another computer store. I happen to have a friend there, so I called him, warned him, and told him what to say. Last I heard, the guy was still trying to figure out how to stop a DMA type 3 conflict with the processor cache.
May 24, 2001
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:bgrin: :bgrin: :bgrin: LOL sicka nötter alltså...
February 10, 2001
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Hehe den sista var redigt ful 
Eller denna.
En gubbe ringer ner och frågar om vi kan rädda lite filer på en diskett han har råkat sabba lite.
(jag tänkte då att han hade sabbat nån plåt eller nått. no biggi) Så jag sa till han att droppa av det så kunde jag ta mig en titt på det.
Kommer dit nästa dag och någon säger till mig att en gubbe kom in med ett brev till mig.
Öppna brevet. I det låg en disk (mycket riktigt så hade plåten sabbat sig) dock så hade han satt en post it lapp som det stod att han hade ringt igår och njare njare. Tyvärr hade häftat dit den mitt på disken. Hehe lyfte luren och sa att det nog inte går att rädda.
December 22, 2000
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heheh, vilka mongo! 
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