vält HD under kopiering tickar - ej kontaktbar|Generella frågor|Forum|Nordichardware

tycker att mitt digitala 8 års fotoalbum är värdefull mm.....

kan jag använda mig av frystricket?

ska kontakta El-giganten, garantin på 1 år har gått ut precis...

har tänkt skicka den till Seagate för att få en ny.
Tänkte oxå fråga seagate om jag kunde få min trasiga hd tillbaka...

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ja det är klart att jag har brutit strömmen flera ggr och haft hd:en i olika vinklar
och försökt få kontakt med diskhanterings programmmet i windows......

det står bara lokaldisk enhet,,,,det går inte hantera den ...eller få kontakt med den

När hårdisken sätts på så börjar den att accelerera i hastighet som vanligt, efter accelerationen så hörs det direkt en studs som tex en pingis boll som studsar 3 ggr...

jag testade med slå på hden hårt med näven från alla sidor(först sidan) och vid startläget ....., men det gick inte......det hörs studs ljud varje gång jag slår den från sidan.......

Numera hörs ingen studsljud vid startläget...

Det har hörts att något skär något på en kort stund, att något yta skärs vid slag o ryck, tror jag ......

det är kanske alvarligt,,,tänkte att inte öppna kabinetten för att missa få en ny på garantin från Seagate....

jag kan väl lämna hden till Seagate, den dog efter en lätt vältning på en tjockmatta, så enkelt att den ska inte fungera!!!

Jag köpte den för 16 månader sedan från El-giganten.

Ska jag gå till El-giganten eller skicka den till Seagate.....

Jag har gjort en RMA anmälan till Seagate oxå?
måste jag betala frakten dit eller kan Seagate/El-giganten stå för den???

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Jag kanske har en del av filerna i stationära datorns hårdiskar...

jo, i en av de som är formaterad hade jag en hel del samma filern.

Den är orörd

hur kan jag UNFORMATERA ????

eller köra en recovery program???

något bra????

________________________________

Order Confirmation

Your Seagate Order Number is 10018xxxx. You will need your order number to check the status of your order at a later time.

The above order number has been issued for the return of the defective product listed below only. Do not use this number to send non-defective product without prior written Seagate approval. Without prior approval, Seagate may consider the use of this order number to return non-defective product as fraud.

Shipping, Billing, and Shipping Method
Shipping Address Billing Address Shipping Method
xxxxx xxxxxxxxx
[email]xxxxxx@gmail.com[/email] xxxxxxxxx x
Göteborg
SWEDEN, xxxxxx
Sweden Return Shipping Method:
Standard Shipping: 3-7 days

Return Product Mailing Location
Collection Point Seagate Stock
C/O UPS-SCS Stockholm
Stensätravägen 5-7
Skärholmen
-, SE-127 39
Sweden

Return Product Model # /
Part # Serial # Service/Upgrade Options Price
Seagate ONETOUCH IV drive
7200-RPM USB2.0
500 GB STM305004Oxxxx-RK /
9NPxxx-590 2HA1xxx $0.00

* The Advance Replacement Option is a premium service option that is designed to minimize the amount of downtime when seeking service under warranty. We will ship you an advance replacement product via 2 day delivery service and include a prepaid return shipping label to return the non-conforming product back to Seagate.

The service fee for this premium service option is $0.00 USD plus applicable taxes. We accept Visa or MasterCard for payment of the Advance Replacement Option service fee.

We will automatically charge the Asset Recovery Fee plus tax if applicable to your credit/debit card if we do not receive your non-conforming product within 25 days of order creation.

** Asset Recovery Fee: Seagate will automatically charge the Asset Recovery Fee plus applicable taxes to your credit/debit card if we do not receive your non-conforming product within 25 days of order creation.

Shipping Instructions:

Applies to both internal and external drives.

1. Remove all accessories and/or spare parts. Ship the DRIVE ONLY. Seagate is not responsible for accessories; they cannot be returned. Some examples of accessories are:

- Adapters
- Cables
- Cases
- Controller cards
- Face-plates
- Literature
- Manuals
- Mounting brackets
- Power Supply
- Side rails
- Software
2. Use original packaging when possible, such as packaging sent with Advanced Replacement Order:

- Enclose each drive in an ESD (electrostatic discharge) bag or in an anti-static plastic shell (SeaShell).
- Secure each unit in 2 inch-thick foam rubber in a corrugated box. Do not use peanuts, bubble wrap or newspaper. If packaging more than one drive, use a separate container for each drive.
- Print the order number on the outside of each box.
- For more information on how to pack your unit, please view: http://www.seagate.com/support/service/pdf/pack.pdf
- For more information concerning packaging suppliers, please view: http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/packing_&_shipping_instructions/Packaging_Information
3. Ship to the Seagate address printed below via the carrier of your choice. Seagate will not be responsible for shipments for which the carrier cannot provide proof of delivery.

- You must pay shipping charges when sending packages to Seagate.
- No collect shipments will be accepted
- Shipments arriving at Seagate with charges due are subject to being returned unrepaired with all charges, including return expenses, due and payable by the originator.
4. For European customers, A T1 document must accompany the shipment if applicable (notify your agent).

5. Seagate is not responsible for loss or damage during shipment. We suggest that you purchase freight insurance for your shipments.

6. Any required data recovery service must be completed BEFORE shipping the drive(s) to Seagate for replacement. Data recovery is not covered under the Seagate limited consumer warranty and is not part of the repair and exchange process. If you would like data recovery performed on your drive it is available from Seagate as a separate service for an additional charge. Please see: http://services.seagate.com/ for additional information on Seagate's data recovery service.

7. Do not enclose any personal notes within your parcel. They will not reach the warranty support department.

PRODUCT MUST BE SHIPPED TO:

(Cut on dotted lines for shipping label if desired. This is a shipping label only and NOT postage.)

–––––––––––––––––––––––––––––––––––––––
Order Number#: 10018xxxxx
Collection Point Seagate Stock
C/O UPS-SCS Stockholm
Stensätravägen 5-7
Skärholmen
-, SE-127 39
Sweden
–––––––––––––––––––––––––––––––––––––––

YOU CAN TRACK THE STATUS OF THIS ORDER ONLINE AT: https://store.seagate.com/webapp/wcs/stores/servlet/SgOrderSearch?storeId=11001&langId=-1&order_num=1001858214&email=porja25@gmail.com&searchType=searchGuest

Seagate Return Policy
Your original drive will NOT be returned. Any data on the drive will be lost. The replacement drive will be low-level formatted. If you need the data on the drive and do not have a backup copy, you may want to consider data recovery services before shipping the drive to Seagate for replacement. Please see: http://services.seagate.com/ for additional information on Seagate’s data recovery service.

If stock is not available, Seagate will replace your drive with an equivalent or higher-capacity model that meets or exceeds the specifications of your defective drive. If your defective drive is part of a mirrored or RAID system, please contact your Seagate Customer Service Center BEFORE returning the drive to Seagate. For Seagate contact information please visit http://www.seagate.com/contact/index.html.

The warranty is void if:

* The SeaShield cover or top cover, or any seal or label is removed or damaged
* If the drive is improperly packaged
* If the drive experiences shock in excess of its G rating.

You can get more information about proper packaging at http://www.seagate.com/support/service/pdf/pack.pdf.

Replacement products are factory-repaired units.

Replacements carry the greater of: original warranty balance or 90 days.

Delivery is during normal business hours to the address you provided.

You (or proxy) must SIGN the delivery document at the time of delivery.

Replacements will NOT be left without proper acceptance by signature.

Please review your order and read the Shipping Instructions and Seagate Return Policy above. Please also review the E-commerce Terms available at http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/ecommerce-terms . If there are any errors in the order, or if you do not accept the Shipping Instructions, Seagate Return Policy and the E-Commerce Terms, please find our contact information on http://www.seagate.com/www/en-us/about/contact_us/ appropriate for your region to cancel your order. If we do not hear from you within 4 hours of your initial placement of the order, you will be deemed to have accepted the Shipping Instructions, Seagate Return Policy and the E-Commerce Terms. Also, if you made a purchase, please note our refund policy for all products or services purchased from Seagate.com available at http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/refund-policy . However, no refunds are available for advanced replacement or premium shipping.

Please see Seagate's limited consumer warranty statement at: http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/warranty_statements/ for further warranty information.

If you need further assistance, please contact us at: http://www.seagate.com/www/en-us/about/contact_us/